Customer Service Manager - State Farm Agent Team Member
Full Time in Fully Remote - US
Responsive recruiter
Benefits
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Are you a licensed insurance professional with strong leadership skills? Do you excel in customer service and office management? We are seeking a Customer Service / Office Manager to oversee daily operations, support team members, and ensure exceptional client experience - all in a fully remote role.
Position Overview
As the Customer Service Manager, you will be responsible for managing office operations while providing leadership and support to the team. Your skills will be essential in maintaining efficiency, fostering client relationships, and driving office success.
Responsibilities
- Manage office operations and ensure smooth workflow
- Provide leadership, training, and mentorship to the team
- Oversee customer service interactions, ensuring high-quality support
- Ensure compliance with industry regulations and agency policies
- Collaborate with the agent on business strategies and goals
Requirements
- Active insurance license (Property/Casualty, Life/Health)
- Bilingual Spanish preferred
- Strong leadership, problem-solving, and communication skills
- Ability to manage multiple priorities in a remote environment
- Experience in customer service and office management
If you are a motivated professional with a passion for leadership and client service, we’d love to hear from you!
This is a remote position.
Compensation $60,000.00 - $90,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none